The extra touches

It is the extra touches and attention to detail that make the difference between a wonderful holiday and an exceptional one. At Pure Luxury, we want to go that extra mile for our customers and add those special touches to each booking.

COMPLIMENTARY AIRPORT LOUNGE PASSES

At Pure Luxury we want your customers to enjoy every single part of their holiday. When they are at their departure airport their Pure Luxury holiday has started, which is why every time you book a holiday with Pure Luxury they will be given complimentary lounge passes for their departure airport.

COMPLIMENTARY PURE LUXURY CONCIERGE

Once you’ve booked your customer's dream getaway with Pure Luxury, the complimentary concierge service is here to add a personal touch and to take care of every detail before they travel. Whether you need to book a tee time or a spa treatment, make dinner reservations, upgrade their flights or transfers, or book day tours and excursions, the Pure Luxury Concierge will ensure your customer's trip exceeds their expectations.

FREE BRONZE MARHABA MEET AND GREET SERVICES IN DUBAI

Upon arrival in Dubai, your customers will be welcomed by marhaba and fast-tracked through airport immigration and formalities, right up until they’ve cleared security.

  • Meet & Greet before immigration
  • Fast-track through immigration and security
  • An escort to the meeting point in the arrival hall
Valid on bookings including arrival transfers in Dubai only.

DEDICATED TEAM OF LUXURY TRAVEL AMBASSADORS

Whether your customers are dreaming of a secluded island paradise with white sand shorelines and crystal-clear waters, or they’re in search of an action-packed adventure, looking for a sophisticated city break or planning a trip to celebrate a special occasion, Pure Luxury can make their dreams a reality. Our team of Travel Ambassadors have first-hand knowledge and experience of many of the destinations and hotels throughout our portfolio, making them perfectly placed to give you the best advice, hints and tips to create an unforgettable travel experience. Meet the team and download their contact details below.

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SECURE YOUR CUSTOMER'S HOLIDAY WITH A £150pp DEPOSIT

£150pp deposit offer applies only to specified Pure Luxury packages and must include: (a) flights; and (b) accommodation or car hire, where the carrier does not require full payment at time of booking - please check with your sales agent at the time of booking. In the event that your booking is made within 10 weeks of departure, payment must be made in full at the time of booking. The balance on your booking will be payable in full no later than 10 weeks prior to departure. £150pp deposit excludes AFP and ATOL charges which are also payable at time of booking. Full details of the applicable payment will be given to you at the time of booking. Our full terms and conditions (including cancellation terms) apply to all booking